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Banking / investment & wealth

Professional Project

Core Banking Production Support

Production support and change delivery for a core banking environment where reliability and care matter.

Careful change. Clear checkpoints.From diagnosis to a controlled release.
Illustrative system view
PROFESSIONAL CASE STUDY02 / 03

BUSINESS CONTEXT

Delivered through Skill Quotient Resources for Accenture / UOB Bank.

PROBLEM / OBJECTIVE

Live banking applications need careful diagnosis, controlled releases and practical improvements without introducing avoidable risk.

MY ROLE

Software Developer — L3 support, root-cause analysis, maintenance and release coordination.

APPROACH

Supported existing production applications, investigated issues, maintained batch jobs and contributed to application and SQL improvements.

KEY FUNCTIONALITY

  • L3 troubleshooting and root-cause analysis
  • Application and SQL maintenance
  • Controlled deployments with CAB approval processes

ENGINEERING CONSIDERATIONS

  • Treated production changes as a risk-managed workflow with clear validation and approval steps.
  • Focused on incremental maintenance and performance work inside an established banking environment.

SYSTEM SHAPE

01Business applications
02Integration & batch processes
03SQL Server data layer
04Controlled release pipeline

OUTCOME

Helped keep a live investment and wealth-management application estate stable while supporting ongoing change.

CONSULTING CAPABILITY DEMONSTRATED

  • Existing application support
  • Root-cause analysis
  • SQL and batch-process maintenance
  • Risk-managed production change

RELEVANT SERVICES

API & System IntegrationExisting Application Improvement

TECHNOLOGY

C#ASP.NETSQL ServerJenkinsIBM MQ

NEXT STEP

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