“Our team still manages an important process in spreadsheets.”
A focused business application can bring the workflow, rules and reporting into one dependable place.
See the relevant approachAvailable for remote projects
Business Software Automation Consultant
I help businesses with custom applications, workflow automation, system integration and improving existing software.
I help growing businesses build custom applications, connect disconnected systems, automate repetitive workflows and improve the software they already use.
Kuala Lumpur, MYUTC+8 · Working internationally
THE WHOLE SYSTEM, CONNECTED
Understand the work.
Build the right system.
01 — WHAT I HELP WITH
Whether the problem is a spreadsheet-heavy workflow, disconnected systems or software that has become difficult to change, I help find and implement the simplest practical path forward.
01
Replace spreadsheet-heavy, fragmented or manual workflows with software designed around how your operation actually works.
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Reduce repetitive work across documents, email and internal processes with practical automation—and AI only where it adds real value.
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Connect the systems your business already uses so information moves reliably without unnecessary copying and reconciliation.
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Extend, stabilize and modernize software your business already depends on—particularly Microsoft/.NET applications.
Explore this serviceNot sure which approach fits? Start with the problem
02 — COMMON PROBLEMS
You do not need to arrive with a technical specification. A useful conversation begins with what happens today and what needs to work better.
A focused business application can bring the workflow, rules and reporting into one dependable place.
See the relevant approachAn API or integration can move information reliably and make failures visible.
See the relevant approachA practical automation can remove repetitive steps while preserving review and exception handling.
See the relevant approachIncremental stabilization and modernization can address the highest-value risks without defaulting to a rewrite.
See the relevant approachConnected data flows and purpose-built reporting can reduce fragmented operational work.
See the relevant approachStart with the workflow and use AI only where it improves a specific task with appropriate human review.
See the relevant approach03 — SELECTED PROFESSIONAL WORK
Professional work delivered through employers and client engagements across energy, banking and public-service platforms.
Energy / strategic reserves
A business system for reserve, contract and market-intelligence workflows in the energy domain.
MY ROLESoftware Engineer — fullstack delivery across business workflows, reporting and release environments.
Banking / investment & wealth
Production support and change delivery for a core banking environment where reliability and care matter.
MY ROLESoftware Developer — L3 support, root-cause analysis, maintenance and release coordination.
Government / commerce
End-to-end API and reporting work for a multi-workflow web platform.
MY ROLESoftware Developer — API lifecycle work from requirements gathering to deployment, plus reporting and integration.
04 — GOOD FIT FOR
The strongest fit is a defined operational problem, an existing system that needs care, or a team that values an experienced engineer who can work across the whole delivery path.
05 — HOW I WORK
A practical route from an operational problem to software that can be validated, supported and improved.
Map the workflow, users, current software, constraints and desired outcome.
Choose between custom software, integration, automation or improvement to what already exists.
Deliver the most valuable part first in focused, reviewable phases.
Test the workflow, integrations and business rules with real use in mind.
Release carefully, support the result and continue where the next change is worthwhile.
06 — A LOW-RISK FIRST STEP
Not sure whether the answer is custom software, integration, automation or an improvement to what already exists? Start with a focused review before committing to a larger implementation.
Discuss an assessmentWHAT YOU RECEIVE
Suitable when the problem is clear, but the right technical response is not.
07 — PROFESSIONAL EXPERIENCE
Hands-on engineering across requirements, APIs, data, reporting, release environments and production support.
Software Engineer
Project / client context: YTL Powerseraya
Delivered fullstack work for energy-domain applications, including reserve, contract and reporting workflows. Worked across Azure environments and structured delivery practices.
Software Developer
Project / client context: Accenture / UOB Bank
Supported core banking applications in production, investigating issues, maintaining code and batch processes, and working within controlled release processes.
Software Developer
Project / client context: MyKKP 2.0
Developed APIs and reporting capabilities across the application lifecycle, from requirements gathering through delivery.
08 — TECHNICAL STRENGTHS
Microsoft/.NET is a core specialization, particularly for business-critical applications, APIs, SQL-backed systems and modernization work.
09 — THE PERSON BEHIND THE WORK
I’m SM Riad, a software engineer and consultant based in Kuala Lumpur. I focus on the systems businesses rely on behind the scenes—internal applications, APIs, integrations, reporting and operational workflows.
My work spans frontend, backend, databases, requirements and production delivery. I bring a practical engineering approach to understanding the workflow, choosing an appropriate solution and keeping the result maintainable.
I’ve worked with distributed stakeholders across Singapore, Malaysia, Thailand and Indonesia, and I’m available for remote engagements.
Kuala Lumpur · MYT (UTC+8) · Working internationally
PARTNERSHIPS
I also work with software agencies, consultancies and technology partners that need experienced .NET, backend, integration or business-application delivery support for a defined engagement.
Discuss a partnership10 — START WITH THE PROBLEM
Tell me what happens today, where the friction is, and any software already involved. You do not need to know the solution yet.
Based in Kuala Lumpur. Available for remote projects and delivery partnerships.