Available for remote projects

SM Riad.

Business Software Automation Consultant

I help businesses with custom applications, workflow automation, system integration and improving existing software.

I help growing businesses build custom applications, connect disconnected systems, automate repetitive workflows and improve the software they already use.

Kuala Lumpur, MYUTC+8 · Working internationally

FROM WORKFLOW TO SOFTWAREEND TO END

THE WHOLE SYSTEM, CONNECTED

Understand the work.
Build the right system.

A BUSINESS WORKFLOW
InterfaceReact
Services.NET
DataSQL Server
RELEASE · VALIDATE · SUPPORT
~5 yearsCommercial engineering experience
Business-criticalEnergy, banking and public-service systems
End to endRequirements, delivery and production support
Microsoft/.NETCore application and API specialization

01 — WHAT I HELP WITH

Software should remove operational friction—not create more of it.

Whether the problem is a spreadsheet-heavy workflow, disconnected systems or software that has become difficult to change, I help find and implement the simplest practical path forward.

Not sure which approach fits? Start with the problem

02 — COMMON PROBLEMS

Start with what is slowing the business down.

You do not need to arrive with a technical specification. A useful conversation begins with what happens today and what needs to work better.

01

“Our team still manages an important process in spreadsheets.”

A focused business application can bring the workflow, rules and reporting into one dependable place.

See the relevant approach
02

“Our systems do not share data properly.”

An API or integration can move information reliably and make failures visible.

See the relevant approach
03

“Employees repeatedly copy information between systems.”

A practical automation can remove repetitive steps while preserving review and exception handling.

See the relevant approach
04

“Our existing application is becoming difficult to maintain.”

Incremental stabilization and modernization can address the highest-value risks without defaulting to a rewrite.

See the relevant approach
05

“Reporting still requires manual exports and reconciliation.”

Connected data flows and purpose-built reporting can reduce fragmented operational work.

See the relevant approach
06

“We want to use AI, but only where it genuinely makes sense.”

Start with the workflow and use AI only where it improves a specific task with appropriate human review.

See the relevant approach

03 — SELECTED PROFESSIONAL WORK

Real systems. Clear context. Hands-on responsibility.

Professional work delivered through employers and client engagements across energy, banking and public-service platforms.

Professional Project
Reserve intelligenceOperations, contracts and reporting in view.
Illustrative system view

Energy / strategic reserves

Tank Management Portal

A business system for reserve, contract and market-intelligence workflows in the energy domain.

MY ROLESoftware Engineer — fullstack delivery across business workflows, reporting and release environments.

ASP.NET CoreReactSQL ServerPower BI
Explore the case study
Professional Project
Careful change. Clear checkpoints.From diagnosis to a controlled release.
Illustrative system view

Banking / investment & wealth

Core Banking Production Support

Production support and change delivery for a core banking environment where reliability and care matter.

MY ROLESoftware Developer — L3 support, root-cause analysis, maintenance and release coordination.

C#ASP.NETSQL ServerJenkins
Explore the case study
Professional Project
The connections behind the platformAPIs, data and reports working together.
Illustrative system view

Government / commerce

MyKKP 2.0 Platform

End-to-end API and reporting work for a multi-workflow web platform.

MY ROLESoftware Developer — API lifecycle work from requirements gathering to deployment, plus reporting and integration.

ASP.NET Web APIC#SQL ServerSSRS/RDLC
Explore the case study

04 — GOOD FIT FOR

For teams that need sound judgment and practical delivery.

The strongest fit is a defined operational problem, an existing system that needs care, or a team that values an experienced engineer who can work across the whole delivery path.

  • Growing businesses whose operational workflows have outgrown spreadsheets
  • Software teams responsible for existing .NET or Microsoft-stack applications
  • Companies connecting internal applications, reporting tools and third-party systems
  • Operations teams looking to reduce repetitive manual work
  • Agencies and consultancies that need experienced implementation capacity
  • Technology leaders who want a hands-on external delivery partner

05 — HOW I WORK

Understand first. Deliver in focused phases.

A practical route from an operational problem to software that can be validated, supported and improved.

  1. 01

    Understand

    Map the workflow, users, current software, constraints and desired outcome.

  2. 02

    Define

    Choose between custom software, integration, automation or improvement to what already exists.

  3. 03

    Build

    Deliver the most valuable part first in focused, reviewable phases.

  4. 04

    Validate

    Test the workflow, integrations and business rules with real use in mind.

  5. 05

    Improve

    Release carefully, support the result and continue where the next change is worthwhile.

06 — A LOW-RISK FIRST STEP

Business Systems Assessment

Not sure whether the answer is custom software, integration, automation or an improvement to what already exists? Start with a focused review before committing to a larger implementation.

Discuss an assessment

WHAT YOU RECEIVE

  • Current workflow and systems review
  • Pain points, dependencies and technical risks
  • Automation and integration opportunities
  • A recommended approach and practical implementation phases

Suitable when the problem is clear, but the right technical response is not.

07 — PROFESSIONAL EXPERIENCE

Experience inside software businesses rely on.

Hands-on engineering across requirements, APIs, data, reporting, release environments and production support.

Software Engineer

MIndteck Software

Delivered fullstack work for energy-domain applications, including reserve, contract and reporting workflows. Worked across Azure environments and structured delivery practices.

Software Developer

Skill Quotient Resources

Supported core banking applications in production, investigating issues, maintaining code and batch processes, and working within controlled release processes.

Software Developer

ABATA Commerce

Developed APIs and reporting capabilities across the application lifecycle, from requirements gathering through delivery.

08 — TECHNICAL STRENGTHS

Technology in service of the workflow.

Microsoft/.NET is a core specialization, particularly for business-critical applications, APIs, SQL-backed systems and modernization work.

Application development

C#ASP.NET CoreASP.NET Web API/MVCReactTypeScriptEntity Framework

Data & reporting

SQL ServerStored proceduresSSRS/RDLCCrystal ReportsPower BISSIS · familiar

Integration

REST APIsSwaggerPostmanBackground processingIBM MQ · familiar

Cloud & delivery

Azure App ServicesAzure DevOpsJenkinsBitbucketGit

Delivery practice

RequirementsTestingProduction supportJiraConfluenceAgile / SDLC

09 — THE PERSON BEHIND THE WORK

A hands-on consultant from understanding to support.

I’m SM Riad, a software engineer and consultant based in Kuala Lumpur. I focus on the systems businesses rely on behind the scenes—internal applications, APIs, integrations, reporting and operational workflows.

My work spans frontend, backend, databases, requirements and production delivery. I bring a practical engineering approach to understanding the workflow, choosing an appropriate solution and keeping the result maintainable.

I’ve worked with distributed stakeholders across Singapore, Malaysia, Thailand and Indonesia, and I’m available for remote engagements.

Kuala Lumpur · MYT (UTC+8) · Working internationally

PARTNERSHIPS

Need additional engineering capacity?

I also work with software agencies, consultancies and technology partners that need experienced .NET, backend, integration or business-application delivery support for a defined engagement.

Discuss a partnership

10 — START WITH THE PROBLEM

What would you like your operation to do better?

Tell me what happens today, where the friction is, and any software already involved. You do not need to know the solution yet.

PREFER TO WRITE DIRECTLY?

Based in Kuala Lumpur. Available for remote projects and delivery partnerships.

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